As always, our focus remains on doing what is right for the families our organisation serves and how we continue to support them and our colleagues appropriately during this unprecedented time.
We have taken steps to reduce the footfall in the House and we have robust processes in place to manage health, safety and sanitation. Staff are working tirelessly to ensure the highest possible standards are met.
We have taken the difficult decision to temporarily suspend the intake of new families to the House. Our priority must be to safeguard the health and wellbeing of everyone currently using the House. We’d like to give a huge shout out to the families resident with us, who are coping so well with all the uncertainty that a hospital stay brings, as well as dealing with the restrictions that we’ve put in place in the House to keep everyone safe.
A Ronald McDonald House provides an essential service enabling families to stay close to their child in hospital, giving each family their own personal space and home comforts to rest, recuperate and recharge their batteries. Right now, some of these cosy touches are missing and communal spaces have been closed. Be assured we will continue to provide our usual service as best we can for these families.
We remain open and staffed 24 hours a day but now on a skeleton staff with others home working and ready to step back in when needed. Our priority remains keeping families close to their children.
We need your help now, more than ever before, to keep our doors open for present and future families. Please, if you can, donate today and help us continue to provide an essential ‘home away from home’ during these exceptionally challenging times.
Standing with our families through #Covid19